Return and Refund Policy
All returns are in relation to defects or damage to the product and not to the quality of the product.
Items not eligible for replacement or refund are fly tying materials and pre-owned items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over RM50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
No returns will be accepted after 3 days of product delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For refunds, we will credit you in the same manner as your original payment within 5 days of receiving the returned item.
Please return your purchase to the following address:
99, Jalan SS15/5C Subang Jaya, 47500 Selangor, Malaysia.
If you have questions, please email to firstname.lastname@example.org or call 603-56113837